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Ordering Information

Choose from the popular Candy Bouquets available here on our website, or let us custom design one to fit your special occasion.

Each bouquet comes in a creative theme container full of delicious candies and chocolates from around the world. We use unique accessories and colourful accents to create one-of-a-kind gifts. Because we make each bouquet by hand, no two arrangements are alike. Candies and containers may vary slightly due to availability at the time of your order. Some chocolates cannot be shipped in the warmer months. We will ship your Candy Bouquet with an ice pack if necessary to ensure its freshness.

Your satisfaction is of the utmost importance to us.
Bouquets cannot be returned or exchanged as they are not a food item, and we must maintain control of the quality of our candies until they reach our customers. PLEASE TELL US if there is a problem with your order, and we will do our best to rectify your concerns. Orders cancelled prior to shipping are subject to a cancellation fee. Orders prepared for shipment (built, wrapped, boxed and labelled) cannot be cancelled. Custom or personalized orders cannot be cancelled.

SECURITY
All online transactions are handled with industry-standard SSL (Secure Socket Layer) encryption. Once you've filled out our online order form, complete with credit card information, it is transmitted in a secure manner to Paypal which confirms your credit card payment, then approval from PayPal is sent to us where we assemble and ship your order. Our goal is to have all orders entered no later than the 24 hours after receiving them and to ship them by the next business day.

PRODUCT AVAILABILITY
Most products on this site are available immediately, however occasionally we'll run out of a given product in which case we'll contact you either via e-mail or phone. If the product is only temporarily out-of-stock we'll give you the option of putting the order on back-order or allowing us to substitute a comparable or higher value item at no additional cost.

SHIPPING
All bouquets can be delivered locally or shipped worldwide.

QUESTIONS & COMMENTS
If you have questions or comments about any product or service on this site or anything else regarding Candy Bouquet please don't hesitate to call us or send us an e-mail. We're always interested to hear what our customers have to say and we welcome the opportunity to serve you.

Copyright © 2010-2017 Kandy Shak
Candy Bouquet Franchise # 6570